Fair and transparent refund policy. Your satisfaction is our priority with our 14-day guarantee.
At Template Bundle, we're committed to your satisfaction. Since our products are digital templates delivered instantly, all sales are generally final. However, we offer refunds under specific circumstances to ensure fairness and quality.
We offer a 14-day refund window from the date of purchase for qualifying issues. This ensures you have adequate time to evaluate our templates.
If the template you receive is significantly different from the description or preview shown on our website, you may qualify for a full refund.
If the templates are corrupted, incomplete, or have serious technical issues that prevent normal use, and we cannot provide a working replacement.
If you accidentally purchased the same template bundle multiple times, we'll refund the duplicate purchases.
If you didn't receive the download link or access to your templates after purchase, and our support team cannot resolve the delivery issue.
Change of mind after downloading the templates
Lack of technical skills to use or customize the templates
Compatibility issues with your software or platform (unless explicitly guaranteed)
Personal preferences or unmet expectations not related to product description
Requests made after the 14-day refund period
Unauthorized purchases made by others using your payment method
Digital products cannot be "returned" in the traditional sense. Once downloaded, the templates are considered delivered and used.
Email us at support@templatebundle.com within 14 days of your purchase date.
Our team will review your request and respond within 2-5 business days with a decision.
If approved, refunds are processed to your original payment method within 5-10 business days.
Before requesting a refund, try contacting our support team. We're here to help resolve any issues!
📧 Contact SupportMonday - Friday: 9:00 AM - 6:00 PM IST
Saturday - Sunday: 10:00 AM - 4:00 PM IST
Note: This refund policy applies only to purchases made directly from our website. For purchases through third-party platforms, please refer to their respective refund policies.